Register for Live Training sessions or view an On-Demand session by clicking the link to the pre-recorded version.
If you have any questions, please reach out to ncevv@carebridgehealth.com or (855) 782-5976.
We are happy to help.
REQUIRED TRAINING
This is an overview of the EVV Provider Portal and caregiver mobile application and will give you an introduction to each component of the system. Any staff who will attend any of the following sessions need to attend this session first. Register for the live training or for the pre-recorded training with these buttons:
This session is focused on the primary functions of the EVV system and we will walk you through setting up your office employees and caregivers as well as other setup functions. You will be able to enter your own information into your Portal during this session and can ask the Trainer questions. Staff in your agency who manage employees or will be adding employees to the EVV system should attend this session.
This session is a train the trainer session where the CareBridge trainer will train you on how to train your caregiver staff on downloading the mobile application, registering, logging into, and using the Mobile Application as well as the requirements of and how to use Interactive Voice Response (IVR). Staff in your agency who will be training caregivers on how to record and document their visits should attend this session.
This session is focused on how to view, acknowledge, and manage authorizations as well as how to schedule members and create appointments. You will be able to practice acknowledging and viewing authorizations as well as creating appointments and ask the Trainer questions. Staff in your agency who manage authorizations and schedule appointments should attend this session.
This session is focused on how appointments become visits, how to address any pre-billing errors, complete manual entries, export claims for billing, and see claims status and details. You will be able to practice the visit and billing capabilities and ask the Trainer questions. Staff in your agency who will be monitoring and managing visits and exporting visits to claims (billing staff) should attend this session.
926 Main Street
Nashville, TN 37206
